Terms & Conditions
Last Updated - 01.06.2025
Welcome to Urban Courierwala! By using our website and services, you agree to the following terms:
1. Services
Urban Courierwala provides courier and delivery services within India.
2. Booking and Payments
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All orders must be prepaid via our accepted payment methods.
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Pricing is subject to change and will be confirmed before booking.
3. User Responsibilities
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Provide accurate pickup and delivery details.
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Ensure packages comply with the prohibited items policy (e.g., no hazardous materials).
4. Delivery
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Delivery timelines are estimated and not guaranteed.
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Urban Courierwala is not liable for delays caused by third-party factors.
5. Liability
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We are responsible for loss or damage only to the extent covered by our terms.
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We recommend adequate packaging and insurance for valuable items.
6. Cancellation and Refunds
Refer to our Cancellation and Refund Policy.
7. Intellectual Property
All website content is owned by Urban Courierwala and may not be reproduced without permission.
8. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on the website.