URBAN COURIERWALA

Urban Courierwala (“we”, “our”, or “us”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services.
1. Information We Collect

• Name, phone number, email address

• Pickup and delivery addresses

• Order and payment details

• Device and browser information (cookies, IP address)

2. Use of Information

• To process and deliver your courier bookings

• For communication regarding your orders

• For improving our services and customer support

• For compliance with legal obligations

3. Data Sharing

• With courier partners for order fulfillment

• With payment gateways for processing payments

• With third-party tools for analytics and customer service

4. Data Security
We use secure servers, encryption, and access control to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You can access, update, or request deletion of your data by contacting us at support@urbancourierwala.com